PRIVACY POLICY STATEMENT
Save the Children Hong Kong (“Save the Children”, “we”, “our”, “us”) recognises its responsibilities in relation to the collection, holding, processing or use of personal data under the Personal Data (Privacy) Ordinance. Personal data will be collected only for lawful and relevant purposes and all practicable steps will be taken to ensure that personal data held by Save the Children is secured and accurate and to avoid unauthorised or accidental access, erasure or other use.
Type of personal data held
There are several broad categories of personal data held by Save the Children, including personal data contained in:
- Donor and donation records, which include information supplied by donors such as personal details, bank/ credit card information, etc.
- Human resources records, which include personal details, job particulars, education and past employment, details of salary and benefits, disciplinary matters, etc. of job applicants or staff in Save the Children
- Programme and activity participant records, which include personal details of programme and activity participants
- Supporter or volunteer records, which include personal details provided by data subject who participates in fundraising, education, and other related events or activities organised by Save the Children
- Other records, for various purposes related to administration and operations of Save the Children
Purposes for collecting personal information
From time to time it is necessary for us to collect and use your personal data for the following purposes:
- To process and administer your donations, such as issue of donation receipts to you and maintenance of donation records and donation account;
- To process, administer and communicate with you on your participation of an event or activity;
- To establish a relationship and to maintain communication with you;
- To send you information and other materials of Save the Children;
- To conduct surveys, research and analyze statistics;
- To arrange referral to relevant service unit for you as service user;
- For recruitment purposes and assessment of your job application;
- For employment and payroll purposes and for compliance with statutory and other requests from public authorities;
- To process and administer your volunteer opportunities and participation in our events, programs or activities;
- To meet the requirements imposed by applicable laws, regulations, judicial or administrative orders as well as requests from regulators, law enforcement agencies and tax authorities;
- To compile aggregate statistics on how you and other visitors browse the Save the Children website for the purpose of managing and improving the website and its design; and
- Other purposes directly relating to any of the above
The exact purpose for which we will use your personal data is set out in the personal information collection statement provided to you on or before the collection of your personal data. Depending on the nature of the activities in which you may take part, some of the information we request from you will be mandatory, while the supply of other information is optional. At the time of collection of your personal data, we will indicate what is mandatory and what is optional. If you choose not to provide us with the mandatory information, we may not be able to provide the related services requested by you.
Transfer of personal data:
Personal data may be disclosed to third parties, subject to the provisions of any applicable law, such as:
- to our program partners, agents, contractors, third party service providers, children’s organizations or Save the Children offices in 120 countries who provide program implementation, administration, data processing, telecommunications, computer, payment, call centre services, mailing and printing services, or our donors. Please contact us for a full list of the Save the Children offices; and
- to relevant government departments, tax authorities, law enforcement agencies, or other appropriate governmental or regulatory authorities in Hong Kong or in the jurisdictions mentioned above for the purpose of meeting the requirements imposed on Save the Children by laws, regulations, judicial or administrative orders and dealing with requests from regulators, law enforcement agencies and tax authorities.
Transfer of your personal data will only be made for one or more of the purposes, or purpose(s) related to the purpose(s) specified above.
We will not provide your personal data to any third-parties for the purposes of enabling that third party to market its own products or services to you.
Use of personal data for promoting our fundraising activities
In addition to the purposes set out above, Save the Children may use your name and contact details for sending you promotional materials and/or contacting you in relation to our fundraising activities. In that event, your name and contact details will be shared with our co-organizer, agent or other third party involved with Save the Children in organising fundraising, education, or related activities. Before using your personal data for this purpose, we must obtain your consent and may only use your personal data for promoting our fundraising activities after having obtained such consent from you. Should you find such use of your personal data not acceptable, please indicate your objection explicitly, for example by checking the box next to the sentence “I object to the proposed use of my personal data by Save the Children for promoting its fundraising activities” in the form.
You may withdraw your consent to our use of your personal data for this purpose at any time and we shall cease using your data for such purpose without charge after receipt of your request. If you wish to withdraw your consent, please inform us by the methods mentioned in the section “Access and correction of personal data”.
Children’s Information
Save the Children’s interaction with children is guided by our Child Safeguarding Policy. We respect the privacy of children and the confidentiality of their personal data. Children under the age of 18 years old should not provide personal data for any purpose, except where their parents or guardians have provided consent.
Use of Cookies
We use cookies (“Cookies”) to enhance your browsing experience using our website. Cookies are small files which, when placed on your device, enable us to provide certain features and functionalities. We respect your right to privacy and you may wish to disable these cookies by changing the setting on your browser/device. You can still use our website if you turn off Cookies but certain features and functionalities may be impacted.
Link to Other Websites
Our website may contain links to third-party websites not owned or managed by Save the Children. As these third-party websites are not under our control, we assume no responsibility for the content or privacy policies of these websites. You are advised to review the privacy policy of these websites.
Data Security and Retention
We take appropriate physical, electronic and managerial measures to ensure that we keep your personal data secure, accurate and up to date, and that we only keep your personal data no longer than necessary for the purposes for which we hold it.
Access and correction of personal data
Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether Save the Children holds your personal data, to obtain a copy of the data, and to correct any data that is inaccurate. You may also request Save the Children to inform you of the type of personal data held by us.
Requests for access and correction or for information regarding policies and practices and types of data held should be addressed in writing to:
Donor Services
Save the Children Hong Kong
19/F, 148 Electric Road, North Point, Hong Kong
Email: [email protected]
Or
Data Protection Officer
Save the Children Hong Kong
19/F, 148 Electric Road, North Point, Hong Kong
Email: [email protected]
Please state your full name and contact details in your requests. A reasonable fee may be charged to offset Save the Children’s administrative and actual costs incurred in complying with your access request
Notification of change of privacy policy
This Privacy Policy may change from time to time. You may visit this website section periodically for our latest policies.
(In case of discrepancies between the English and Chinese versions of this statement, the English version shall prevail.)
For Personal Information Collection Statement (Fundraising and Donation), please click the session below.
Personal Information Collection Statement
Save the Children recognises its responsibilities in relation to the collection, holding, processing or use of personal data under the Personal Data (Privacy) Ordinance. Personal data will be collected only for lawful and relevant purposes and all practicable steps will be taken to ensure that personal data held by Save the Children is secured and accurate and to avoid unauthorised or accidental access, erasure or other use.
Purpose:
From time to time it is necessary for us to collect and use your personal data for the following purposes:
- To process and administer your donations, such as issuance of donation receipts to you and maintenance of donation records and donation account;
- To process, administer and communicate with you on your participation of an event or activity;
- To establish a relationship and to maintain communication with you;
- To send you information and other materials of Save the Children;
- To conduct donor surveys, research and analyse statistics;
- To meet the requirements imposed by applicable laws, regulations, judicial or administrative orders as well as requests from regulators, law enforcement agencies and tax authorities;
- To compile aggregate statistics on how you and other visitors browse the Save the Children website for the purpose of managing and improving the website and its design; and
- Other purposes directly relating to any of the above.
For our policy on using your personal data for promoting our fundraising activities, please see the section entitled “Use of personal data for promoting our fundraising activities” below.
Supply of data (obligatory or voluntary):
When making donation pledges, please note that it is mandatory for you to provide personal data marked with asterisks on the donor form. If you do not provide such personal data, we may not be able to process or administer your donations.
Transfer of personal data:
Personal data may be disclosed to third parties, subject to the provisions of any applicable law, such as:
- to our agents, contractors, third party service providers or Save the Children offices in 120 countries who provide administration, data processing, telecommunications, computer, payment, call centre services, mailing and printing services. Please contact us for a full list of the Save the Children offices; and
- to relevant government departments, tax authorities, law enforcement agencies, or other appropriate governmental or regulatory authorities in Hong Kong or in the jurisdictions mentioned above for the purpose of meeting the requirements imposed on Save the Children by laws, regulations, judicial or administrative orders and dealing with requests from regulators, law enforcement agencies and tax authorities.
Transfer of your personal data will only be made for one or more of the purposes, or purpose(s) related to the purpose(s) specified above.
Use of personal data for promoting our fundraising activities
In addition to the purposes set out above, Save the Children may use your name and contact details for sending you promotional materials and/or contacting you in relation to our fundraising activities. In that event, your name and contact details will be shared with our co-organizer, agent or other third party involved with Save the Children in organising fundraising, education, or related activities. Before using your personal data for this purpose, we must obtain your consent and may only use your personal data for promoting our fundraising activities after having obtained such consent from you. Should you find such use of your personal data not acceptable, please indicate your objection by checking the box next to the sentence “I object to the proposed use of my personal data by Save the Children for promoting its fundraising activities” in the donation form.
You may withdraw your consent to our use of your personal data for this purpose at any time in the future and we shall cease using your data for such purpose without charge after receipt of your request. If you wish to withdraw your consent, please inform us by the methods mentioned in the section “Access and correction of personal data”.
Access and correction of personal data
Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether Save the Children holds your personal data, to obtain a copy of the data, and to correct any data that is inaccurate. You may also request Save the Children to inform you of the type of personal data held by us.
Requests for access and correction or for information regarding policies and practices and types of data held should be addressed in writing to:
Donor Services
Save the Children Hong Kong
19/F, 148 Electric Road, Electric Rd, North Point
Email: [email protected]
Or
Data Protection Officer
Save the Children Hong Kong
19/F, 148 Electric Road, Electric Rd, North Point
Email: [email protected]
Please state your full name and contact details in your requests. A reasonable fee may be charged to offset Save the Children’s administrative and actual costs incurred in complying with your access request.
(In case of discrepancies between the English and Chinese versions of this statement, the English version shall prevail.)